ANSWERS TO COMMON QUESTIONS
What is an estimate?
An auto estimate is a calculation of the total cost of repairs based upon the visible damage, the amount of hours it will take to repair the damage, and current part prices.
Do you offer complimentary estimates?
Yes, you may stop by either of our facilities at any time for a complimentary estimate.
What should I do if I get into an accident?
Remain calm
Check the condition of all passengers
Make an initial assessment of any personal injuries and property damages
Turn off your engine and call 911 for assistance, if needed
File a police report
If you have a camera, take pictures of all vehicles involved
Do I have to pay a deductible to get my car repaired?
That depends on your policy and, if other vehicles were involved in an accident, which insurance company is paying for the repair. You will need to contact your insurance agency to get the details.
Do I have to get my car repaired at the collision center chosen by my insurance company?
No. The insurance companies' preferred shops are always an option, but the choice is almost always up to you. You will need to contact your insurance agency to get the details.